The immortality of Microsoft Word

(theredline.versionstory.com)

59 points | by jpbryan 23 hours ago

20 comments

  • kjellsbells 17 hours ago
    It's easy to think that Word's functionality is what you see on the Ribbon, mentally map that to Google Docs, and think that the latter can replace the former. But Word is extremely deep. The templating and style sheets allow for a level of fine grained control that doesn't exist in alternatives. There are features that exist purely for the legal market, like Table of Authorities, and customizable line numbering and hyphenation.

    Maybe one day there'll be a product to replace Word, but it won't succeed by claiming to be a generalist replacement but only as a niche product that solves a particularly painful problem for lawyers and then expands over time to capture more use cases.

    • jpbryan 17 hours ago
      I completely agree.

      On the Google Docs front — I wrote specifically about its viability as a Word successor in an earlier post, "Why Lawyers Will Never Use Google Docs".

      https://theredline.versionstory.com/p/why-lawyers-will-never...

    • phendrenad2 9 hours ago
      Even basic features are missing from Word competitors. Not a single one competently handles spellchecking multiple languages in the same document.
    • BobaFloutist 14 hours ago
      I swear Google Docs also used to do a better job of replicating Word's ribbon, and has slowly pruned it of a lot of features that are individually niche, but cumulatively very important.
      • MoonWalk 14 hours ago
        Word's "ribbon" is a shitshow, and has been since day one.

        It's depressing to read about Word's entrenchment. This entire once-great application is now an execrable mess, with menus scattered under cryptic buttons (and abridged into dumbed-down menus that require you to expose yet another, collapsed one to access essential, frequently-used functions), a file... thing (not even a dialog, let alone a proper File dialog) that shows you a canned list of locations in a UI that appears to consist only of text...

        The style-handling is even messed up, once one of Word's great strengths.

        • sfRattan 14 hours ago
          I will say in favor of the ribbon: it still fully supports KeyTips (a.k.a tapping Alt and then a series of letters to navigate a software menu). So much Electron-based slop software out there doesn't support any sort of keyboard navigation of the application at all.

          I do find the ribbon somehow weirdly intuitive for navigating with the keyboard, but it was of course possible to navigate drop-down menus in the exact same way (Alt and a series of underlined letters) for years before that. And still is... When developers bother to write robust software.

        • fractallyte 4 hours ago
          Totally agree.

          On the rare occasions when I'm forced to use Word, I find it an incomprehensible mess. I don't understand why users continue to tolerate it.

          There is other software: LibreOffice and SoftMaker Office are close enough to be familiar to any casual user, and WordPerfect was always an excellent word processor!

    • kamaal 11 hours ago
      I haven't used Microsoft office products in more than a decade. And Windows in more than 15 yrs.

      Google offers so many things free out of the box. And for serious spreadsheet sort of work, I use numpy.

      Google pretty much won the Office software war.

      • bigfatkitten 8 hours ago
        > Google pretty much won the Office software war.

        Just not in any of the biggest markets for office software, like the legal industry, and government.

      • kjellsbells 9 hours ago
        > Google pretty much won the Office software war.

        That's a "citation needed" if ever there was one.

  • jp57 17 hours ago
    "git doesn't really work ... because docx is a binary blob."

    Well, yes, but the binary blob is a zip archive of a directory of text XML files, and one could imagine tooling that wraps the git interaction in an unzip/zip bracket.

    The real problem is that lawyers, like basically all other non-programmers, neither know nor care about the sequence of bytes that makes a file in the minds of programmers. In their minds the file IS what they see when they open it in word: a sequence of white rectangles with text laid out on it in specific ways, including tables with borders, etc. The fact that a lot of really complicated stuff goes on inside the file to get the WYSIWYG rendering is not only irrelevant to them, it's unknown.

    Maybe the answer here will be along the lines of Karpathy's musings about making LLMs work directly with pixels (images of text), instead of encoded text and tokenizers [1]. An AI tool would take the document visually-standard legal document form, and read it, and produce output with edits, redlines, etc as directed by the user.

    [1] https://x.com/karpathy/status/1980397031542989305

    • jpbryan 17 hours ago
      Diffing the XML is a complete nonstarter. I've spent years working with the OpenXML format and can assure you it is very complex even for a professional software engineer with 10 years of experience.

      The diff of the document (referred to as a "redline") is what lawyers send to the client and their counterparties. It's essential that the redline is legible for all parties and reflects their professionalism.

      Moreover, it is not enough to see the structural changes between the versions. A lawyer needs to see the formatting changes between the versions as well which cannot be accomplished by diffing XML files.

      • conartist6 3 hours ago
        You don't seem to be aware of any of the work I'm doing on CSTML (built to replace HTML and XML, and yes, built to be useful for legal documents (even though IANAL)). If you're interested in collaborating to go after the law market, let's talk! You're trying to sneak in a side door. I'm planning to smash down the main gates, the ones you say are impregnable. My investigation says they're not unbreakable, but instead strong and brittle. Many attacks will bounce off, yes, but brittleness means that these are defenses that will shatter before they bend.
      • Imustaskforhelp 5 hours ago
        Pardon me but is there any way that openxml can be converted to a format similar to https://www.gnu.org/software/recutils/

        If openxml can be converted to csv/similar perhaps which can be converted to recutils

        Recutils supports both mdb (Microsoft Access database files)/csv files to/from recutils

        I saw this project on a recent hackernews comment and I had seen some comments there about how it does / can work decently with git features iirc (https://news.ycombinator.com/item?id=46265811)

        I am interested to hear what your thoughts on recutils are and if perhaps we can have microsoft word/similar to git+recutils like workflow maybe

        I thought about it and a tar/zipped git folder which can contain images/other content too which can be referenced with recutils instead of openxml/word document to me does feel an interesting idea

        I am not sure but I think that openxml directly embeds data like pictures which can defnitely make it hard for git software to work perhaps but basically I am interested what you think about this/any feedback

      • HPsquared 17 hours ago
        And, importantly, there already is an official diff tool: the "Compare" button.
    • jiggawatts 15 hours ago
      Something I've started doing in my workflow is using Pandoc to convert between Markdown and DOCX when authoring long documents. This lets me put the Markdown into Git and apply the Gemini CLI to it. When referencing other documents, I'll also convert them to MD and drop them into a folder so I can tell the AI to read them and cross-reference things.

      At the start of the project the Markdown is authoritative, and the DOCX is just for previewing the styling. (Pandoc can insert the text into a layout template with place holders.)

      Towards the end of a project I'll start treating the DOCX as authoritative but continue generating Markdown from it, so I can run the AI over it as a final proof-read or whatever.

      This is similar to what people used to do with DocBook, but with a more friendly text format and a more AI-friendly "modern" workflow with Git, etc...

      • conception 13 hours ago
        I do this with asciidoc instead of- same advantages with git and llms but you get a tremendous amount more styling and functionality.
  • jrm4 18 hours ago
    This is going to be very true right up until it isn't.

    Yeah, I know that sounds fake-deep but we've seen this before; I'm old enough to remember when WordPerfect was the standard that wasn't going anywhere.

    It will just be one of those inflection-point thingies.

    • stevenbedrick 17 hours ago
      I don't necessarily disagree with you, but I did want to point out that a big part of what made it possible for Word to displace WordPerfect in the legal world was, literally, the fact that Word implemented full support for WordPerfect's file format including all sorts of weird quirky edge cases.

      So, an analogous "Word-killer" today would presumably have to implement all of the docx format's weird quirks etc. On the one hand, the file format is standardized and open, so in principle that should be possible; on the other hand, it's a pretty gnarly file format, with a lot of nooks and crannies. Ironically, I remember hearing once that some of the weirder nooks and crannies of the docx format have their roots in... Word's WordPerfect interoperability features.

      And as somebody who recently spent far more time than he expected to trying to reliably get data _out_ of a set of mildly-complicated docx files, I can report that the various fiddly details that the OP notes as being particularly important in the legal domain --- very specific details of paragraph formatting, complex table structures, etc. --- are a huge PITA to deal with when working with the docx format.

      • jpbryan 17 hours ago
        Yes, exactly. A successor could theoretically replace Word, but first it needs to replicate all of its existing functionality.

        For a competitor to supplant Word, it would need to:

        - Be fully backwards compatible with .docx. Lawyers will inevitably receive .docx files from counterparties that they need to review, redline, and mark up. The new processor has to handle everything Word does flawlessly. (As an engineer who has spent considerable time building a high-quality docx comparison engine, I can tell you this is tremendously difficult.)

        - If it introduces a new file format, support seamless comparison and conversion between that format and .docx. Not technically impossible, but also tremendously difficult with marginal upside.

        - Defeat the Microsoft Office bundle in the market — meaning it either offers enough advantage that organizations pay for both, or it replaces Excel, PowerPoint, and Outlook too.

        Given the enormous challenge of building a viable Word competitor and the marginal room for improvement that Microsoft has left on the table, I think it's very unlikely that a competitor will threaten its market position.

        • JumpCrisscross 5 hours ago
          > but first it needs to replicate all of its existing functionality.

          And be compatible with docx. The pedanticly-correct title for this article would be the immortality of docx.

        • nradov 15 hours ago
          For certain legal use cases SaaS is still a non-starter due to security concerns so this hypothetical MS Word competitor would also need a native local application option. I don't think Google is interested in that market.
        • OCTAGRAM 7 hours ago
          R7 Office is implementation of docx
    • breve 17 hours ago
      As the US government becomes more erratic and untrustworthy it will encourage large organisations to look for alternatives to American software and services.

      The stated intent of the US National Security Strategy is to destabilise and undermine Europe. That is a big incentive for European organisations to replace Windows, Office, and any other Microsoft service.

      Linux and LibreOffice usage will grow as a direct consequence of the US government's new antipathy to Europe.

      • kjellsbells 9 hours ago
        Maybe, but imagine you are some EU commissioner, your choices look like this:

        1. Fund a home grown alternative. Spend millions of Euros all the while fighting off a barrage of complaints that EUWord doesnt do things, costs too much, is burning taxes and productivity, etc.

        2. Spend a nominal sum, but kick the project into the long grass, and hope that the US retreats from its stance back to the norm. "Maybe Word will be ok in 2027 after midterms, right? or 2029? Maybe I stick my fingers in my ears and tough it out"

        2. is realistically what most politicians would do. Making tough, really difficult decisions is not something they like to do.

        • breve 6 hours ago
          > Spend millions of Euros all the while fighting off a barrage of complaints that EUWord doesnt do things, costs too much, is burning taxes and productivity, etc.

          Or just learn from the experience of others:

          https://www.heise.de/en/news/Austria-s-armed-forces-switch-t...

          This stuff can be done and already has been done in some places.

    • jccalhoun 18 hours ago
      Yes. Wordperfect was the favorite of lawyers for a long time.
    • dpoloncsak 18 hours ago
      Imo, as long as companies are paying for E3 licenses, they won't pay for another solution. And they'll be paying Microsoft for licenses as long as they have Active Directory, right? Seems like the whole Microsoft ecosystem is built on AD (and probably Excel too)
      • knallfrosch 17 hours ago
        Yes, AD is the value proposition. Your employees can get cloud-synced, multi-user real-time editing of documents. This is what kills the "but my Linux app can do it for free."

        It runs on-premise, has all kinds of certificates and has a history of half a cenutry (give or take.) That kills Google Docs.

        It's cross-paltform, killing whatever Apple thinks it has.

        Too many people think Word is a text editor. I'd use Notepad++ if it had full AD integration. But it doesnt.

      • thewebguyd 17 hours ago
        > And they'll be paying Microsoft for licenses as long as they have Active Directory, right?

        They'll be paying long beyond on-prem AD as well. EntraID is becoming the new identity system. If you're already on E3/E5, you might as well make use of it, and making most use of it means being stuck in the whole Microsoft ecosystem.

        Why bother looking for alternatives, even if one particular product might be better, when Microsoft gives you literally everything at at least a mediocre level, for one price and pre-integrated.

        • dpoloncsak 17 hours ago
          >Why bother looking for alternatives, even if one particular product might be better, when Microsoft gives you literally everything at at least a mediocre level, for one price and pre-integrated.

          This is exactly why we switched from Zoom to Teams

      • marcosdumay 18 hours ago
        If you keep linking enough problematic options in an "all or nothing" package, at some point people flip to the other choice you are giving them.

        It's looking like Windows will be more of an issue here than anything in Office. But either way they can only push people so far.

        • thewebguyd 17 hours ago
          > It's looking like Windows will be more of an issue here than anything in Office.

          And even then, Microsoft will be happy because even if Windows were to dissappear tomorrow, people would still be buying Microsoft 365 licenses and just using the very same tech and app stack from their mac.

      • OCTAGRAM 7 hours ago
        Mac OS X Server has Open Directory, and there were others
  • OCTAGRAM 6 hours ago
    There is a real world alternative to Markdown. Ada programming language standard is defined in a text format that is converted to TXT, HTML and PDF. Tools can compare different Ada standard versions, sometimes several versions, producing multi colored documents.

    Sources of standard: http://www.ada-auth.org/arm-files/2022-SRC.zip

    Format tool can be found here: http://www.ada-auth.org/arm.html#Format_Tool

    Sample output with edits: http://www.ada-auth.org/standards/22aarm/html/AA-5-2.html

    Red color is for Ada 2012 -> Ada 2012 TC1 diff, green color is for Ada 2012 TC1 -> Ada 2022 diff.

  • firefax 18 hours ago
    I've been doing all my personal notes etc that I want a rich text format in .ODT for decades now and don't regret it one bit.

    I do regret being overly paranoid in my 20s and not writing down my master passphrase to my personal documents -- I lost a huge chunk of diaries and writings due to that.

    Fun fact: ODT uses Blowfish encryptio. Remember when we made Bruce Schnierer a meme like Chuck Norris? He wrote it -- apparently it's faster than AES?

    Anyways, if you save with password in a .ODT file, if you pick a strong password you've got a nice little self contained encrypted volume that doesn't require "suspicious" software to open.

    ANYWAYS, a bit of a tangent but... looking forward to death of Word.

    • jpbryan 17 hours ago
      I'm sure ODT works well for many personal use cases, but can guarantee it will never see adoption in the legal industry. Microsoft Word is the only viable option for lawyers.
      • firefax 17 hours ago
        >I'm sure ODT works well for many personal use cases, but can guarantee it will never see adoption in the legal industry. Microsoft Word is the only viable option for lawyers.

        The legal industry also uses MD5 to certify digital evidence hasn't been tampered with, that too will eventually bite them in the ass.

        • OCTAGRAM 7 hours ago
          Indeed, I wish they use TTH
      • sombragris 17 hours ago
        > I'm sure ODT works well for many personal use cases, but can guarantee it will never see adoption in the legal industry. Microsoft Word is the only viable option for lawyers.

        I'm a lawyer, though I'm practicing in a wholly different legal system (Romanic civil law) and another country. Why would you say that?

        No issues against .docx and and Word per se, but I hate that stupid ribbon with undying hatred. Thus I use LibreOffice as much as I can, while maintaining a licensed Office 365 setup under dual boot with Windows for cases when I have no other choice.

        • bigstrat2003 15 hours ago
          I don't think it's too surprising that another country's legal profession would have a different culture than that of the US. When OP says that ODT will never see adoption in the legal industry, I think it's fair to say there was an implied "in the US" there.
          • sombragris 12 hours ago
            Your post comes off as a little patronizing, and still does not answer the question about the "why".
  • snielson 10 hours ago
    > Additionally, every colleague, counterparty, outside-counsel, and client a lawyer ever works with uses docx. To introduce a new format into this ecosystem would introduce friction into every single interaction.

    As an attorney, this is what kept me from switching to LibreOffice or Google Docs. I gave it a shot, but since the other attorneys I work with (both in and outside the US) and my clients all use Word, I ended up wasting a lot of time fixing files after converting between formats. In the end, it just wasn’t worth it.

    I’m fairly tech-savvy, but many of my coworkers struggle with the mental effort required to switch to new software. Two colleagues I greatly respect still use WordPerfect and Word 2003 because they dislike change so much. It's too much of a lift for these people to wholesale switch word processors.

  • belZaah 8 hours ago
    I used to think so. But over the past 5-10 years I’ve seen the quality of the mac application go down. Things, that used to work, are buggy. Bulleted lists, indents, even scrolling. Compatibility is going, too. I add pictures to find them not rendering once the file has been opened on a pc. I get files back from the customer with figure references having turned static. I’ve been using Word in some way or another since the beginning and it has never been that bad. Eventually this trend will degrade the usability to the extent a competitor would emerge.
  • crazygringo 18 hours ago
    I'm surprised Google Docs doesn't support all the features lawyers need by now. Seems like a market they'd want to go after, and their .docx conversion seems decent enough for basic formatting, tables, etc.

    Curious what the top 3 features are that are missing. The article only mentions multi-level decimal clause numbering (e.g. 9.1.2). Seems like it would be a very easy feature to add. I've heard that line numbering is also a big legal thing, but Docs already has that.

    • jpbryan 18 hours ago
      I actually wrote a detailed breakdown of why Google Docs doesn't meet lawyers' needs!

      https://theredline.versionstory.com/p/why-lawyers-will-never...

      The short answer is Google Docs:

      - Requires all-or-nothing adoption which is a non-starter for law-firms

      - Does not support commit atomicity

      - Does not store a comprehensive history of the document

      • trinix912 16 hours ago
        It's also not nearly as scriptable as Word is. Word has had macros ("fields") since its first Windows versions, VBA for over 20 years now, it's easy to develop complex add-ons - where I live we've had one for grammar checking for decades now (speaking of that, Google Docs' language features for less popular languages are far behind Word's). Various software supports export to Word and some programs even import from it. You'd be surprised what levels of automation has been achieved with Word.

        Files are also easily shared (on physical media, email, no need for anyone to have a Google account to edit and send them back), encrypted, burned onto a CD for storage. DOC/DOCX are ubiquitous and stable file formats. No worries about data leaks in the cloud as it's all local by default...

        • jpbryan 16 hours ago
          Correct. Lawyers load their Word instances up with many add-ins specific to their practice. Microsoft Word add-ins are the entire product surface for many legal tech companies.

          It's somewhat analogous to how coders use add-ins in their IDE but if only one IDE could run them.

          • kjellsbells 9 hours ago
            Not a lawyer, but for the last 20+ years I've dragged around (or recreated) a normal.dot file that has all the styles I use with the keybindings I like.

            The productivity boost you get from having a consistent environment is insane. You never need to care about the ribbon, your documents look good, and your mouse/keyboard ergonomics are wonderful with a good normal.dot.

            It's like people who have their vimrc or emacs config down to a fine art.

          • crazygringo 16 hours ago
            Oh, that makes tons of sense. Yeah, that would basically mean a switch to anything would never happen, I definitely see that. Thank you!
      • crazygringo 17 hours ago
        Amazing thanks!

        So as far as formatting goes, it seems like it's only list formatting and small caps you've identified, am I missing anything else? (I am baffled by Docs' refusal to add small caps.)

        But then as far as workflow is concerned, I'm not sure Docs is as unusable as you say it is -- the commit atomicity and comprehensive history aren't supported by Word either, are they? That's just a function of maintaining 20 separate copies of the file with each set of changes. You can still do that with Docs if you want to, rather than relying on the version history. And then "Tools > Compare documents" lets you merge in all the changes from another document, in an atomic way if you want. And if you want to use the revision history in a "master" version, you can used named versions as well.

        Yes, everybody at the firm needs to use Docs. That's not unique to law -- every company that switches from MS365 to Google makes that kind of overnight transition, but it makes sense because you're paying one company or the other, not both.

        It's the communication between firms that is going to be stuck in .docx basically forever though, so this is where Google needs to improve its conversion. Ideally Google would also build a "send a copy/transfer" feature so a firm can receive a Google Doc but know that from the moment it "opens" it, a new copy is made on their local Drive so the sending firm never sees edits or activity. But because that feels like it would be too easy to mess up, I think actual .docx file attachments will themselves be immortal, even if both sides used Docs.

        • jpbryan 17 hours ago
          >the commit atomicity and comprehensive history aren't supported by Word either, are they? That's just a function of maintaining 20 separate copies of the file with each set of changes.

          Sure, you could, but that defeats the purpose of Google Docs which is to make the document collaborative. If you save each iteration in a different Doc, you might as well use Word.

          It would also add friction to the workflow because a lawyer would need to download the document from Google Docs whenever they circulate it to a client or counterparty.

          The best solution to the problem, in my opinion, is a docx native version control system. I write about how that works in our product Version Story in "On Building Git for Lawyers."

          https://theredline.versionstory.com/p/on-building-git-for-la...

          • crazygringo 16 hours ago
            > If you save each iteration in a different Doc, you might as well use Word.

            Funnily enough, that's how I (and a lot of people I know) use Google Docs.

            The version history is great if you accidentally delete something and want to go back, but I don't know anyone who relies on the version history as a kind of meaningful archive -- it's just too fragile. Unless you create named versions, changes get collapsed, and when you make a copy, the version history doesn't get copied.

            And it doesn't prevent collaboration -- multiple people can still collaborate on one set of changes in one "branch" file, while other people can collabroate on another set of changes in another "branch" file. When collaboration is done on both, they can get merged into the master file.

            You've definitely convinced me that Docs doesn't work for law firms, but mainly for other reasons. Using multiple versions of files doesn't defeat the purpose of Docs -- it still makes collaboration much easier, and nobody's stuck e-mailing files back and forth that are out-of-date by the time they're opened.

            Your idea of a VCS for .docx is intriguing though. Good luck!

      • IshKebab 17 hours ago
        Sounds like lawyers should be using Git and Markdown! Ha I know...
    • kjkjadksj 17 hours ago
      Docx conversion isn’t great actually. I happened to open a docx with embedded png images and google docs couldn’t display them. If they whiff on a widely used image format like png I imagine there are a lot of shortcomings.
      • crazygringo 17 hours ago
        Oof, oh yeah. I mainly deal with text, but I remember there are multiple image formats I think Word supports that Docs doesn't. Also basic vector drawings don't convert. I don't understand how stuff like that hasn't been fixed by now.
  • sam_lowry_ 4 hours ago
    It's surprising none mentioned Akoma Ntoso here.

    It's a bad format for the imaginary problem but it shows that government action can actually force a change in workflows in the legal profession.

    Akoma Ntoso has been pushed onto legislative bodies and by extension onto most of the legal profession in the EU and in many 3rd world countries. It does not solve the diff problem but it kind of solves the machine-readable storage of laws.

  • upofadown 17 hours ago
    When you cryptographically sign something you need to be sure of what you are signing. That means that you have to be able to look at the document and see each and every character that you are agreeing to. So in a future where we actually work out how to do cryptographic signing we will be forced to use something very close to plain text. You need a format that will not unexpectedly change on you sometime in the future. That might break the signature or worse, maliciously change the meaning of the document without breaking the signature.

    Opaque blobs like docx are not suitable for applications where the content of the document has to be completely clear to the various competing parties involved in something like a contract. It only works because the document gets printed out and then signed with a pen. If we want to move past that we need something different.

    • JumpCrisscross 5 hours ago
      > You need a format that will not unexpectedly change on you sometime in the future

      That's PDF. PDFs are for the final work product. Word is for the work in progress.

    • OCTAGRAM 6 hours ago
      LibreOffice can export into PDF with embedded source document. This PDF can be opened for editing in LibreOffice. I think, they should make more use of this feature. Signature can be applied to PDF half which is definite enough
  • M95D 38 minutes ago
    ... if only html and css would support paged rendering ...
  • taproottap 15 hours ago
    Ironic claims for me to see, observing the legal profession was the first time I noticed formatting could be irrelevant. LexisNexis on a text browser with dot matrix was just as legally binding as the case references before it.. Similarly the early ToS display.
  • xg15 6 hours ago
    I'm honestly surprised this is such a groundbreaking insight.

    The OP may be exaggerating a bit (it's marketing for their startup after all), but I'd expect that if you want to develop a product for a certain market, researching how the customers in that market operate and what their technical constraints are would be one of the first things to do.

    Obviously, random people on Twitter won't do this, but here there seem to be entire companies that expect the whole legal system to move into their proprietary cloud. How did they imagine this would work?

  • stevenjgarner 18 hours ago
    Anybody else been using Microsoft Word since before Windows when it was Multi-Tool Word?
  • tayari- 17 hours ago
    The proposals suggesting markdown + git just sound like tone deaf proposals from 'coders' that are trying to push their square peg through a round hole. More appropriate proposals would be LaTeX + git or Word + subversion or some other vcs that has good binary support

    Nonetheless, agree with the author that I don't see anything disturbing Word in that space for a long time, as good luck trying to get a middle-aged with minimal tech understanding to learn and use LaTeX over Word.

    • jpbryan 17 hours ago
      Version control + binary file support is of limited utility for lawyers. They need to see what's changed from version to version, including formatting changes. This is why we spent years building out the document processing technology needed build version control for Microsoft Word.

      I write a lot more about it in an earlier essay, "On Building Git for Lawyers."

      https://theredline.versionstory.com/p/on-building-git-for-la...

    • jkartchner 14 hours ago
      I'm a lawyer, though most of my writing is related to litigation, not contracts. I did this in my 30s. It worked just fine and made beautiful PDFs. However, judges got pissed, because they have their own software to automatically sign proposed orders. Colleagues got irritated bc they received only pdfs. Eventually I got fed up with it because latex is truly a PITA to draft legal citations and information.
  • evanjrowley 21 hours ago
    Another example of specific formatting can be seen with the U.S. Government Publishing Office Style Manual, iterating since 1908: https://www.govinfo.gov/collection/gpo-style-manual?path=/GP...
    • actionfromafar 15 hours ago
      Can you still use the words "women", "gender" and "class"?
  • ximm 16 hours ago
    > For coders, visual aesthetics don’t matter. For lawyers, they are a technical requirement. While this difference may seem arbitrary on the surface, it is downstream of a critical technical difference between the two fields. Machines interpret the work of coders. Human institutions interpret the work of lawyers.

    I believe this is not only infuriating, I am pretty sure it is actually illegal. If lawyers would think that visuals are more important than semantics, they would explicitly discriminate blind people.

    • jpbryan 16 hours ago
      >If lawyers would think that visuals are more important than semantics

      I never claimed that it was more important than semantics. But it is, nonetheless, essential.

  • _dain_ 16 hours ago
    What about LaTeX or Typst?
    • jkartchner 14 hours ago
      It works but produces pdfs. That becomes a problem. More importantly, you spend FAR more time writing documents using latex than word. The friction is enough to make writing legal stuff with it not worth the pain.
      • sam_lowry_ 4 hours ago
        Writing long documents in Word is painful to the point that people prefer to stick to old tools like FrameMaker.

        It's also painful in a different way than LaTeX. While LaTeX is complex but deterministic, Word just eludes your efforts in a way that does not build a coherent mental model but rather a loose set of fuzzy rules learned via frustration.

        I deeply believe that this was by design and is in general part of Microsoft culture, creating a separation between programmers and users to make them suffer in their own ways. No wonder Bill Gates became a philanthropist in his later years. He knows better than anyone that future historians will figure out all the evil he expertly inflicted on the world.

    • jpbryan 16 hours ago
      The same arguments of this essay apply to LaTeX and Typst
      • MillironX 15 hours ago
        The first argument actually leans in favor of LaTeX or Typst as a better replacement for Docx.

        A LaTeX or Typst document can contain both the content and formatting together within the same file. This isn't idiomatic for either language, and my experience is that this is more common for Typst than LaTeX, but both can do so. All of those formatting rules like small caps, table widths, margins, page numbering, etc.? Those can be rigidly defined in either LaTeX or Typst and are better guarded aginst accidental formatting rules breaches from double click, copy/paste, or table cell insertion than in Word.

        I'm more sympathetic to the network effect argument. It's hard to envision a reasonable redline system compatible with both Docx and LaTeX/Typst.

  • jmclnx 16 hours ago
    I remember when word hit the streets, Lawyers at the time hated it and they kept Word Perfect alive because of its foot note logic.

    I wonder if M/S got that "fixed", early on they had a hard time with it.

  • rado 17 hours ago
    Interesting. Strangely, no mention of HTML, whose tables can do colspan. Just don’t add CSS