I think its impossible for the Herokus and the digital oceans of the world to survive in the cloud world. They might be able to create better experience for customers but noone can match the networking that AWS, GCP and Azure can provide. Low latency will always win over better developer experience.
The blog author isn’t understanding it but it’s quite simple: the product only matters in the context of large enterprise customers.
The large customers still get what they want as long as the ask isn’t too big and that’s why you see new features even though the product is in maintenance mode.
It’s just in coma, slowly dying away on a respirator. Some relatives irrationally keep paying the hospital to keep the patient alive, but the doctors just wait until they can finally pull the plugs and use the bed for someone with actual chances of survival.
I think the downhill slide started when they introduced the "Private Space Peering". It is a wrapper on top of AWS VPC, but it was something like $1000 a month several years ago. It also was gating larger instances and other important features.
So few people used it. I guess this provided a negative signal to their management about the adoption rate of new features. And then everything eventually just died.
What a weird article that's microanalysing language in Heroku's blog posts. I mean times are such that pivot-churn is becoming business as usual for most outfits these days so I wouldn't put any stock on C-Suite verbiage.
Management: “we’re going into maintenance mode”
Devs: “You mean we get to work on whatever we want?!”
The large customers still get what they want as long as the ask isn’t too big and that’s why you see new features even though the product is in maintenance mode.
So few people used it. I guess this provided a negative signal to their management about the adoption rate of new features. And then everything eventually just died.
An update of Heroku
https://news.ycombinator.com/item?id=46913903