Simulacrum of Knowledge Work

(blog.happyfellow.dev)

84 points | by thehappyfellow 7 hours ago

15 comments

  • bensyverson 3 hours ago
    The article asserts that the quality of human knowledge work was easier to judge based on proxy measures such as typos and errors, and that the lack of such "tells" in AI poses a problem.

    I don't know if I agree with either assertion… I've seen plenty of human-generated knowledge work that was factually correct, well-formatted, and extremely low quality on a conceptual level.

    And AI signatures are now easy for people to recognize. In fact, these turns of phrase aren't just recognizable—they're unmistakable. <-- See what I did there?

    Having worked with corporate clients for 10 years, I don't view the pre-LLM era as a golden age of high-quality knowledge work. There was a lot of junk that I would also classify as a "working simulacrum of knowledge work."

    • torben-friis 21 minutes ago
      For me the issue is the lack of human explanation for mistakes. With a person, low quality comes from a source. Sometimes the source is lack of knowledge, sometimes time pressure, sometimes selfish goals.

      Most importantly, those sources of errors tend to be consistent. I can trust a certain intern to be careful but ignorant, or my senior colleague with a newborn daughter to be a well of knowledge who sometimes misses obvious things due to lack of sleep.

      With AI it's anyone's guess. They implement a paper in code flawlessly and make freshman level mistakes in the same run. so you have to engage in the non intuitive task of reviewing assuming total incompetence, for a machine that shows extreme competence. Sometimes.

    • bambax 2 hours ago
      It's not that pre-LLM era was a "golden age of quality", far form it. It's that LLMs have removed yet another tell-tale of rushed bullshit jobs.
      • bensyverson 2 hours ago
        Have they though?
        • happytoexplain 1 hour ago
          Absolutely. Our heuristics for judging human output are useless with LLMs. We can either trust it blindly, or tediously pick over every word (guess which one people do). I've watched this cause havoc over and over at my job (I work with many different teams, one at a time).

          AI signatures don't mean low quality, they just mean AI. And humans do use them (I have always used the common AI signatures). And yes, humans produce good-looking garbage, but much more commonly they produce bad-looking garbage. This is all tangential to the point.

    • mbreese 2 hours ago
      I’m also not sure I agree with the assertion that LLMs will produce a high quality (looking) report with correct time frames, lack of typos, and good looking figures. I’m just as willing to disregard human or LLM reports with obvious tells. An LLM or a person can produce work that’s shoddy or error filled. It may be getting harder to differentiate between a good or bad report, but that helps to shift the burden more onto the evaluator.

      This is especially true if we start to see more of a split in usage between LLMs based on cost. High quality frontier models might produce better work at a higher cost, but there is also economic cost pressure from the bottom. And just like with human consultants or employees, you’ll pay more for higher quality work.

      I’m not quite sure what I’m trying to argue here. But the idea that an LLM won’t produce a low quality report just seemed silly to me.

      • yarekt 1 hour ago
        You’ve missed the point of original article about the proxy for quality disappearing. LLMs are trained adversarially, if that’s a word. They are trained to not have any “tells”.

        Working in a team isn’t adversarial, if i’m reviewing my colleague’s PR they are not trying to skirt around a feature, or cheat on tests.

        I can tell when a human PR needs more in depth reviewing because small things may be out of place, a mutex that may not be needed, etc. I can ask them about it and their response will tell me whether they know what they are on about, or whether they need help in this area.

        I’ve had LLM PRs be defended by their creator until proven to be a pile of bullshit, unfortunately only deep analysis gets you there

    • puttycat 1 hour ago
      The goal of automation is to automate consistently perfect competence, not human failures.

      You wouldn't use a calculator that is as good as a human and makes mistakes as often.

    • downboots 3 hours ago
      Yes. I think the main warning here is that it is an added risk. A little glitch here and there until something breaks.
    • maplethorpe 30 minutes ago
      [dead]
  • sendes 1 hour ago
    This is an already apparent problem in academia, though not for the reasons the article suggests.

    It is not so much that the "tells" of a poor quality work are vanishing, but that even careful scrutiny of a work done with AI is going to become too costly to be done only by humans. One only has so much time to read while, say, in economics journals, the appendices extend to hundreds of pages.

    Would love to hear if other fields' journals are experiencing a similar pressure in not only at the extensive margin (no of new submission) but the intensive margin (effort needed to check each work).

  • wxw 2 hours ago
    Ultimately to understand a thing is to do the thing. And to not understand (which is ok!) is to trust others to, proxy measures or not. Agreed that the future of work is in a precarious place: doing less and trusting more only works up to a point.

    `simulacrum` is a great word, gotta add that to my vocabulary.

  • zby 3 hours ago
    If you have a test that fails 50% times - is that test valuable or not? A 50% failure rate alone looks like a coin toss, but by itself that does not tell us whether the test is noise or whether it is separating bad states from good ones. For a test to be useful it needs to have positive Youden’s statistic (https://en.wikipedia.org/wiki/Youden%27s_J_statistic): sensitivity + specificity - 1. A 50% failure rate alone does not let us calculate sensitivity and specificity.

    I can see a similar problem with this article - the author notices that LLMs produce a lot of errors - then concludes that they are useless and produce only simulacrum of work. The author has an interesting observation about how llms disrupt the way we judge knowledge work. But when he concludes that llms do only simulacrum of work - this is where his arguments fail.

    • jszymborski 47 minutes ago
      > For a test to be useful it needs to have positive Youden’s statistic

      This is not true as stated. I'd try to gloss over the absolutes relative to the context, but if I'm totally honest, I'm not sure I understand what idea you're trying to communicate.

    • card_zero 2 hours ago
      Gee, a thing by a guy, with a name. What are you saying exactly? So the test in question is a test the LLM is asked to carry out, right? Then your point is that if it's a load of vacuous flannel 49% of the time, but meaningful 51% of the time, on average this is genuine work so we can't complain about the 49%?

      Wait, you're probably talking about the test of discarding a report based on something superficial like spelling errors. Which fails with LLMs due to their basic conman personalities and smooth talking. And therefore ..?

  • firefoxd 3 hours ago
    Everybody's output is someone else's input. When you generate quantity by using an LLM, the other person uses an LLM to parse it and generate their own output from their input. When the very last consumer of the product complains, no one can figure out which part went wrong.
    • balamatom 3 hours ago
      Well the last consumer is holding it wrong of course. Why? The last consumer is present, and everyone else is behind 7 proxies.
  • NickNaraghi 2 hours ago
    It's a funny thing to write, like an article in an old newspaper that aged quickly. I suspect that this will be wildly out of date within 2-3 years.
    • krackers 2 hours ago
      I think it's already out of date with verifiable reward based RL, e.g. on maths domain. When "correctness" arguments fall, the argument will probably just shift to whether it's just "intelligent brute force".
      • gipp 30 minutes ago
        The set of tasks for which "correctness" is formally verifiable (in a way that doesn't put Goodharts Law in hyperdrive) is vanishingly small.
      • TheOtherHobbes 1 hour ago
        "stochastic genius"
  • tkiolp4 1 hour ago
    I think this is pretty obvious for many of us in the industry. Unfortunately, there is so much money on the table that the big players will shove whatever they want down our throats
  • happytoexplain 1 hour ago
    "They sound very confident," was a warning a gave a lot on a project a year ago, before I gave up trying to get developers to stop blindly trusting the output and submitting things that were just wrong. The documentation of that team went to absolute shit because the developers thought LLMs magically knew everything.
  • mrtesthah 3 hours ago
    >"is the RLHF judge happy with the answer."

    Reinforcement Learning with Verifiable Rewards (RLVR) to improve math and coding success rates seems like an exception.

  • rowanG077 3 hours ago
    I don't really agree with the premise of the article. Sure proxy measures are everywhere. But for knowledge work specifically you can usually check real quality. Of course it's not as extremely easy as "oh this report contains a few spelling errors", but it is doable. If you accepted work purely based on superficial proxy measures you were not fairly evaluating work at all.
    • zingar 3 hours ago
      I think there’s a weaker claim that holds true: we were able to ignore lots of content based on the superficial (and pay proper attention to work that passed this test) and now we are overwhelmed because everything meets the superficial criteria and we can’t pay proper attention to all of it.
      • thehappyfellow 3 hours ago
        That's what I had in mind! The whole post is a claim that evaluating knowledge work got more expensive because cheaper measures stopped correlating well with quality.

        If someone was already evaluating the work output using a metric closer to the underlying quality then it might not have been a big shift for them (other than having much more work to evaluate).

      • rowanG077 2 hours ago
        Yes, I agree that this is true!

        You could however only do that if you were fine with unfairly judging the quality of work, as you now readily discarded quality work based on superficial proxies. Which admittedly is done in a lot of cases.

  • balamatom 3 hours ago
    >We've automated ourselves into Goodhart's law.

    Yes.

    This does not however mean that progress is not being made.

    It just means the progress is happening along such dimensions that are completely illegible in terms of the culture of the early XXI century Internet, which is to say in terms of the values of the society which produced it.

  • simianwords 2 hours ago
    The FUD about LLM's will never get old. The way I know and trust LLM's is the same way a manager would trust their reportees to do good work.

    For most tasks, the complexity/time required to verify a task is << the time required to do the task itself. Sure there can be hallucinations on the graph that the LLM made. But LLMs are hallucinating much less than before. And the time to verify is much lower than the time required for a human to do the task.

    I wrote a post detailing this argument https://simianwords.bearblog.dev/the-generation-vs-verificat...

    • JackSlateur 1 hour ago
      FUD ? You are missing the point entierly, and so does your blog post

      Are LLM a good dictionary of synonyms ? Perhaps, but is it relevant ? Not at all

      Are you biased when a solution is presented to you ? Yes, like all humans.

      Is it damageful when said solution is brain-dead ? Obsiously.

      Are you failing to understand that most (if not all) manager's work is human centric and, as such, cannot be applied to a non-human ? Obviously ..

      You trust a machine's intent. Joke's on you, it has no intent at all, it will breaking that "trust" your pour in it without even realizing-it

      You say that LLM does better job than you. Perhaps this says it all ?

  • larrytheworm 35 minutes ago
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  • jdw64 2 hours ago
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